Frequently Asked Questions
TRANSPORT INFRASTRUCTURE IRELAND
What is the DTES Exemption Disc scheme?
The disability Toll Exemption Scheme was set up by TII in 2019 to allow Disability Modified Vehicles to be exempt from tolling charges on Irish toll roads. From February 2020, a DTES will not be liable to pay toll charges at any toll plaza nationwide.
How do I apply for the scheme?
What information do I need to apply?
You need your contact details, your vehicle registration number and vehicle registration certificate for validation that the vehicle qualifies for the scheme under Revenue and scheme rules.
What are the benefits of signing up for the scheme?
Once your vehicle has been registered and approved, the vehicle will no longer be subject to charges at any toll plaza in Ireland.
For how long will the Disc work?
On issuing the DTES Exemption Disc, it will be valid for a period of 2 years. Once expired, it will need to be renewed.
How do I renew my DTES Exemption Disc?
If the application is rejected can I appeal?
Am I exempt from paying Motor Tax?
The DTES Exemption Disc does not have any relationship or influence on road tax. Please contact the relevant authorities for clarity.
Am I exempt from paying Toll Road Charges?
Under this scheme and once the vehicle has been registered and approved the vehicle will be exempt from paying toll charges. The vehicle is exempt not the individual.
What happens in the case of a second-hand car under the scheme?
If the car already has a DTES Disc in the windscreen then the registration to the scheme needs to be transferred to the new owners and the vehicle will be exempt until the existing disc expires. Otherwise the vehicle needs to be registered as stated above.
What should I do if I lose my Disc?
The disc is affixed to the windscreen and should not be removed. Each disc is specific to the vehicle registered and approved under the scheme and it will be invalidated if removed or tampered with. If damage occurs to the disc a new disc can be issued under the scheme to the same vehicle.
Can I use the express lane with my DTES Disc?
No, you must approach a toll booth where a member of staff will lift the barrier for you.
How does the Disc work?
How many Discs can I have under my registration account?
A disc is vehicle based. Every modified vehicle will need its own individual disc. If you have more than one vehicle each vehicle will need to be registered and approved and have a disc issued.
Who is not allowed to use the vehicle/disc?
Once the DTES Exemption Disc has been issued the vehicle is exempt regardless of the driver of the vehicle.
How do I close my account?
You can close your account in writing to us by email customer care or you can call 1800 11 55 00
What happens if I change my vehicle?
If you change your vehicle, the disc remains in the old vehicle and a new owner can register the disc or for a new disc as required. You would need to apply for a new disc in your new vehicle if required also.
Is there a list of NSAI Vehicle Adaptation Companies companies that support the DTES?
All the below vehicle adaption companies all support DTES
1. OC Cars & Mobility Ltd.
Unit 1, Harris Park
Swords Road, Cloghran
Co.Dublin Eircode – K67V123
01-8332301
Contact: Tanya Bruen
www.occars.ie– sales@occars.ie
2. Southern Mobility Solutions Ltd.
Waterfront Business Park
Little Island
Co. Cork
021-4355411
www.southernmobility.ie
Email: southernmobility@yahoo.co.uk
3. Donaghey Motors
Letterkenny
Co. Donegal
074-9111111
Email: info@irishmotorhomes.com
www.donagheymotorhomes.ie
4. Ken Carroll Adaptations
Cloonacauneen
Claregalway
Co. Galway
091-798098
Contact: Ken Carroll
Email: kencarrolladaptations@gmail.com
www.kencarrolladaptations.ie
5. L&M Conversions Ltd
Unit 51, Block D
Eastlink Business Park
Ballysimon Road, Limerick
061-423323
www.landmconversions.ie
Email: info@landmconversions.ie
6. Freedom Mobility
Cornmarket
Ballinrobe
Co. Mayo
094 9542652 Ballinrobe office
087 7607879
091 483809 Galway office
www.freedommobility.ie
sales@freedommobility.ie
7. Motability Ireland Ltd.
Unit 21, Ashbourne Industrial Estate
Ashbourne
Co. Meath
01-8359173
Contact: Jonny
Email: sales@motabilityireland.com
www.motabilityireland.com
How much are the toll charges?
There are no toll charge for anyone displaying a valid disc.
Does my Disc work on all toll roads?
Yes, your disc works on all toll roads.
Where do I place my Disc?
The disc must be placed in the top right drivers side windscreen. This ensures toll booth operators can clearly see a valid disc when approaching the toll.
What is the difference between an Exemption Card and an Exemption Disc?
From 3rd February, 2020 the exemption disc will replace all exemption cards. Cards will not be renewed after this date. You will need to register for a disc with the relevant information outlined above.
If my vehicle is registered do I need to display the disc?
Yes. In order for the toll operator to validate the disc a visual inspection may be required, so a disc should be in place in the registered vehicle at all times.
Will the Disc work in the EU?
No. The disc only applies to Irish toll roads.